Please note that credit card orders will appear on your statement as Bowtie, Inc. All sales are final. No refunds or exchanges. Please check your shipment- If there are damaged, missing, or incorrect items, please contact our Consumer Sales Dept. at 1-800-PET BOOK ™ (738-2665) within 30 days from the packing slip date so we can correct the order.

In order to reach us for customer service on existing orders or to place an new order, please call us at 1-800-PET BOOK ™ (738-2665) . To contact us by email, please address your email to consumersales@fancypubs.com and we will be glad to assist you.